Welcome to our online booking site
03/26 Booking Policy Update: Deposits for First Visits
We are introducing a deposit requirement for all first visits. Over the past year, our clinic—and the rehabilitation industry as a whole—has seen a significant increase in late cancellations and no-shows. While this is not a change we take lightly, it is a necessary step to protect our practitioners’ time and improve access to care for those who need it.
What this means: * A deposit equal to the full session fee is required at the time of booking. * This applies to any new service booked online * Deposits are paid online when booking online, or processed manually if booking over the phone. * Your deposit will be automatically applied to your appointment once the service has been completed.
If you need to make a change: * We strongly encourage rescheduling your appointment—your deposit will transfer seamlessly to your new booking. * We require a minimum of 24 hours’ notice for cancellations or changes. * Cancellations made with at least 24 hours’ notice are eligible for a refund. Please contact the clinic by phone or email, and we will process this manually for you.
