03/26 Booking Policy Update: Deposits for First Visits

We are introducing a deposit requirement for all first visits. Over the past year, our clinic—and the rehabilitation industry as a whole—has seen a significant increase in late cancellations and no-shows. While this is not a change we take lightly, it is a necessary step to protect our practitioners’ time and improve access to care for those who need it.

What this means: * A deposit equal to the full session fee is required at the time of booking. * This applies to any new service booked online * Deposits are paid online when booking online, or processed manually if booking over the phone. * Your deposit will be automatically applied to your appointment once the service has been completed.

If you need to make a change: * We strongly encourage rescheduling your appointment—your deposit will transfer seamlessly to your new booking. * We require a minimum of 24 hours’ notice for cancellations or changes. * Cancellations made with at least 24 hours’ notice are eligible for a refund. Please contact the clinic by phone or email, and we will process this manually for you.

04/26 Clinic Update: Fee adjustment

To continue providing thoughtful, individualized care without shortening appointments or compromising quality, we will be making a slight price increase of $5 on our clinical services, gym and float sessions, as of April 1st. *Studio classes & Float Memberships remain unchanged *

This change allows us to maintain the depth of treatment you’ve come to expect, invest in ongoing clinical education, and support the sustainability of our team. We remain committed to accessible, compassionate care and are happy to discuss any questions you may have.

As always, we are grateful for your trust and the opportunity to walk alongside you in your recovery.

With healing warmth, The Evernew Team